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FAQ'S

Any Advance payment for order Confirmation?

Yes! We take an advance payment of Rs. 500 for orders ranging between Rs. 5,000 - 6,500, and 10% advance for orders above Rs. 10,000.

Replacement Policy

We offer a 14-day return policy. If you're not satisfied with your purchase, you can return the item in its original condition for a refund or exchange. Please see our Return Policy page for more details.

How long does shipping take?

Delivery typically takes between 3-5 working days, depending on the city of delivery

All Product Images & Videos are Original?

All the pictures and videos are 100% Original and handmade. We take pride in creating authentic content to showcase our products accurately.

Why You Take Advance For Order Confirmation?

Here are some reasons behind this update:

1.Verification of Genuine Buyers:Requiring an advance payment helps us ensure that customers are serious about their orders and reduces the likelihood of frivolous or fake orders.

2. Reduced Order Cancellations: By confirming orders with an advance payment, minimize the occurrence of last-minute cancellations, which can be costly and inefficient.

3.Streamlined Order Processing:Having confirmed orders with advance payments allows us to allocate resources more efficiently and prioritize genuine customers, resulting in a smoother overall ordering process.

Please note: You can make this payment through Bank transfer, EasyPaisa/JazzCash

We appreciate your understanding and cooperation in this matter. This update is aimed at ensuring a better experience for all our valued customers.

Any Physical Store?

Yes, we have a physical store in Gujranwala.
You’re welcome to visit our outlet to explore our latest collections in person. We also offer online ordering with doorstep delivery for your convenience.